Saturday, September 27, 2008


Why does one and the same company treat its customers unequally? Some of them are forced to file complaints wherever possible to warn people about fraud. And the others are completely satisfied and as a gratitude post testimonials for the same company?

Cymax Stores, Inc. Cymax is a company that operates a number of websites selling furniture. is a division of Cymax Stores, Inc. that was founded in 2005. Cymax Stores provides a huge selection of bedroom furniture that include air beds, bedding, bunk beds, dressers, mirrors, ottomans; offices furniture: bookcases, computer armoires, computer desks, lecterns, drawing tables, u-bridges; living room furniture such as TV carts, audio racks, media storage, speaker stands, home theater seating; entertainment furniture; electronics: home and personal audio, headsets, home theater electronics,TV sets, speakers; and a lot of accessories. Cymax Stores offers free shipping and no sales tax on some items.

What do the customers say? “Do not buy from these people- they are the worst, most unprofessional company I have ever done business with,” – these are the exact words with which the majority of the pissed customers start their complaints about Cymax Stores. People are not satisfied with the quality of the products and the delivery services provided by the company. The purchased merchandise serves for a few weeks and then goes down. The company does provide exchange and refund but that is a tough issue. People claim that it is quite a problem to prove a defective item and get another one delivered.
However, there are also customers who are completely happy to shop with Cymax Stores. They say that they purchase from the many internet companies they do business under (probably so that no one associates that business with all of the numerous complaints about Cymax.), pay for the "white glove" delivery service and receive perfect items. If the purchases arrive badly damaged you document everything in the manner Cymax asks, right on the delivery receipt. The company tells you that they might be able to repair the damage, so you should accept the delivery and that they would send me another if it couldn't be repaired. I took photos and sent them right away. The people you deal with were very friendly and nice and promise to send another unit ASAP. In case you refuse to accept the defected product they refund the money within a week or so.

Judging from the above stated cases, it depends. If you are lucky to be treated with respect you will get what you pay for. And if a manager or another company rep has a bad day, take care.


What can be better than to spend a few summer weeks somewhere at the seaside, far away from everyday problems and concerns? Now, when the summer is in its full swing, all our thoughts go in the same direction: holidays, sea, rest. After the whole year of monotonous work, dull winter and rainy spring everybody wants to have some sun and fun at one of the numerous sea resorts. I am not the exception. I decided to stay at Sheraton hotel for my holidays and the choice could not be better.

Sheraton chain. Sheraton Hotels are well known throughout the world. The history of the hotels starts already in 1937 when the company founders acquired their first hotel in Springfield, Massachusetts. It was the first hotel chain to be listed on the New York Stock Exchange. Since then Sheraton has expanded internationally and is now a brand recognized worldwide.
At the hotel’s website booking a room could not be easier, besides here you can earn Starpoints for your stay, there is no booking fee and exclusive offers are always updated. Sheraton hotels offers special discount offers on various destinations from London to Uruguay and last minute deals are available for spontaneous travelers. Sheraton hotels are the best choice wherever you are – always the same quality and high standard.

The perfect hotel. Of course I heard a lot about Sheraton before because it is a well-known chain with old traditions. But I did not expect that their service is that high. Usually when staying in different hotels, even in the best ones, there are always some little things which do not leave good impression. But not in the case of Sheraton. My room was a spacious and nicely-arranged place with big windows and sea-view. The food was delicious and the personnel at the hotel was extremely helpful and nice. You could see they really care about their customers – if there was any problem or concern it was immediately resolved. I did not have any problems myself but a couple who did not quite like the view from their room was offered a new room in a matter of minutes.

My stay at the seaside turned out to be perfect in many ways thanks to the hotel. Sheraton hotels are the best choice if you want to get the highest service and the best standards.

Wednesday, September 10, 2008

American Airlines

American Airlines is one of the largest airlines in the world. There were a lot of things said and written about this company and many can be told. Sometimes people have no other choice but to fly to certain destinations and they need to use services of airlines. Some airlines provide quality services and have great fleet, some do not care about passengers that much and care about surviving in this business. Those who have chosen American Airlines are mostly lucky and do not have a lot of things to complain.

Overview. American Airlines was founded in 1930 as American Airways. The airline has five hubs in such airports as Dallas-Fort Worth International Airport, Lambert-St. Louis International Airport, Luis Muñoz Marin International Airport, Miami International Airpirat and O'hare International Airport in Chicago. The largest hub is located in Dallas. American Airlines has its own frequent flyer program called AAdvantage. Member lounge is called Admirals Club. The tagline of the company is: We know why you fly, we are American Airlines. American Airlines has a fleet of six hundred and a half aircraft.
The airline service almost three hundred cities. It serves destinations on four continents. In North and South Americas the airline serves more destinations than any other airline. Besides, there are some countries and cities, where you can get only with American Airlines. These countries and cities are Bolivia, Dominica, Grenada, Anguilla, Saint Vincent, and Uruguay.

AAdvantage. American Airlines launched its frequent flyer program in 1981. It was the very first frequent flyer loyalty program in the world. At the present time there are more than fifty millions of members of AAdvantage. It is the largest frequent flyer program. With the help of accumulated miles, members of AAdvantae can do a lot of things. They can redeem tickets, upgrade services class, get free car rental, free stay in a hotel, some merchandise or some services. There are different levels of AAdvantage program. Flyers become members of this or that level depending on the amount and price of travel booked. There are the following levels of AAdvantage: AAdvantage Gold, AAdvantage Platinum, and AAdvatage Executive Platinum. These members have priority check in, and some different upgrades. Besides, they can get some privileges from partner airlines of American Airlines. There are also a special Admirals Club. Only particularly valued passengers can become members of this club. These valued passengers can be celebrities, politicians, and other very important people.